Tech News

  • Singtel Group Selects Amdocs for Digital Transformation in Singapore and Australia

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    ST. LOUIS and SINGAPORE, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that it has been selected by Singtel, Asia's leading communications group, for a new business transformation project targeted to replace various legacy and third-party systems with a new, online, self-service and commerce platform that will enable Singtel to offer an improved and differentiated digital service experience to customers in its key markets of Singapore and Australia.

    Amdocs was selected as a systems integrator to deliver an integrated platform based on the Amdocs Digital Care and Commerce solution. The solution builds on the company's latest CES 9.3 portfolio release and incorporates several leading third-party solutions, including the latest Web technologies in the areas of content management and delivery, cloud services, analytics, social media integration and search. Amdocs will also deliver testing services including performance and security testing to support the rollout, as well as ongoing application maintenance and support under a multi-year services agreement.

    "Whether in person, over the phone or online, we want to make sure that every interaction with our customers is seamless and effortless," said Wu Choy Peng, Group Chief Information Officer, Singtel. "Amdocs is helping us to achieve this vision on the digital front. Its Digital Care and Commerce platform provides a holistic view of all interactions. This would help us to offer our customers a consistent and personalized experience with seamless handover between devices and channels."

    "We are proud of Singtel Group's continued trust in us to deliver on their most strategic projects as part of their digital transformation journey to offer a simpler, more intuitive and consistent customer experience across channels, as demanded by customers in the New World of Customer Experience," said Chris Williams, head of global marketing at Amdocs. "Analysis1 shows that businesses that embrace digital transformation and are able to increase customer engagement on their online channels, will seize more revenue opportunities, operate more efficiently, and be more profitable than their competitors."

    This agreement was signed subsequent to the December 2014 contract announcement with Singtel in December 2014. Amdocs was selected for a business transformation project to consolidate Singtel's billing and customer support systems and product catalogs for retail and enterprise customers across all lines of businesses (wireless, wireline, broadband internet and television) and networks (2G, 3G and LTE). The digital transformation project will integrate with the Amdocs billing and customer care solution into one platform, providing a single customer view and a master enterprise-wide catalog for all products and services.

    1 MIT center for Digital Business/Cap Gemini Research, 2013

    Supporting Resources

    About Singtel

    Singtel is Asia's leading communications group providing next-generation communication, infotainment and technology services to consumers and businesses across Asia Pacific. The Group has a presence in Asia, Australia and Africa with over 550 million mobile customers in 25 countries. In Singapore, Singtel's consumer operations delivers a complete and integrated suite of services, including mobile, broadband and TV. Singtel provides a superior customer experience by continually setting new goals in service, quality and innovation.

    For more information, visit singtel.com.

    About Amdocs

    Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.

    Amdocs: Embrace Challenge, Experience Success.

    For more information, visit Amdocs at www.amdocs.com

    Amdocs' Forward-Looking Statement

    This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11, and August 10, 2015.  

    CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com

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  • Amdocs Opens New Development and Operations Center in Guadalajara, Mexico

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced a new development and operations center in Guadalajara, Mexico to support its growing business and customers in Mexico and across Latin and North America.

    The Amdocs Guadalajara center offers a full range of services in a managed services model, including systems integration, application development, operation and maintenance, testing and training. The facility joins Amdocs' other development centers in South America, such as in Sao Carlos, Brazil, and will create new jobs in the area.

    "Opening this new center underscores Amdocs' commitment to Mexico and Latin America, where we see new opportunities as service providers respond to the demand for new communications services while ensuring an optimal customer experience," said Manuel Zepeda, division president for the Caribbean and Latin America region at Amdocs. "We selected the Guadalajara location for several reasons: a high-quality educational system with a highly trained workforce, an established ecosystem of technology companies that ensures we'll have all the support and services we need, and easy travel accessibility from Latin America and the U.S."

    Amdocs maintains a global network of development and operations centers, providing its service provider customers around the world with comprehensive 24x7 support all year long to ensure their more than 650 million subscribers receive the best customer experience available. Amdocs offers new employees multiple career opportunities and the opportunity to use the most advanced methodologies, as part of a global company at the forefront of industry innovation that offers the most comprehensive set of customer experience solutions in the communications space, spanning business and operational support systems and network optimization products and services.

    Supporting Resources

    About Amdocs

    Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers.  Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services.  Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.

    Amdocs: Embrace Challenge, Experience Success.

    For more information, visit Amdocs at www.amdocs.com.

    Amdocs' Forward-Looking Statement

    This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.

    CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com

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  • M1 Singapore Deploys an Amdocs Convergent Billing Solution to Provide Enhanced Customer Experience

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that M1 Limited has successfully deployed a convergent billing solution based on the Comverse technology acquired by Amdocs, which will now support M1 as a new Amdocs customer.

    The solution, now in service, provides M1's postpaid billing with a wide range of capabilities, including improved flexibility in tariff, contract configuration and batch payment processing. At the same time, the solution has seen a twofold improvement1 in M1's rating and billing cycle time, a key metric that translates into faster, more efficient operations.

    "We are seeing improved call rating and billing performance as a result of our new system, and that means increased productivity," said Alan Goh, chief information officer at M1.

    "Amdocs has worked closely with M1 to roll out the solution smoothly and we welcome M1 as a new Amdocs customer, along with the opportunity to work with them to deliver exciting new services while accelerating business value," said Eric Updyke, group president of Systems Integration and Operations at Amdocs.

    1Performance results provided by M1 Singapore. 

    Supporting Resources

    About M1

    M1 is Singapore's most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg.

    About Amdocs

    Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers.  Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services.  Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.

    Amdocs: Embrace Challenge, Experience Success.

    For more information, visit Amdocs at www.amdocs.com.

    Amdocs' Forward-Looking Statement

    This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.

    CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com

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  • Brazil's Oi Upgrades Its Amdocs Business Support Solution, Based on Comverse, to Deliver New Services and Support Growth

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Oi, a leading Brazilian service provider with 73 million customers across multiple lines of business has upgraded its Amdocs business support system (BSS), based on Comverse Kenan technology, to deliver new services, reduce costs and support its growing customer base. Amdocs recently announced the acquisition of a substantial majority of Comverse's BSS assets and with the acquisition complete, Amdocs will now assume responsibility for all aspects of Oi's BSS systems.

    Oi offers landline telephony, mobile telephony, broadband Internet access, pay TV and the country's largest Wi-Fi network for its consumer and corporate customers. Oi relies on its BSS to support its growth strategies by enabling the company to offer any combination of communications services, media content, data services and new lines of business with customer care, order fulfillment and billing – delivering exciting new services in a personalized, contextualized manner, while achieving accelerated business value through optimized processes and reduced costs.

    Oi benefits from a modern, future-proofed BSS environment that helps the company reduce costs, while focusing on quality improvements to support its growing business. The latest Kenan advancements are streamlined, efficient and designed specifically to deliver valuable performance increases in key areas including billing cycle, rating and more. Comverse's expert services team worked closely with Oi's teams to perform all aspects of the upgrade and drive project success ahead of schedule and committed expectations.

    "As one of Brazil's leading communications service providers, Oi sought a modernized BSS solution that would support the company in the future and enable it to lead in The New World of Customer Experience – today's era defined by rising customer expectations, rapid technology advancements and intensified competition," said Manuel Zepeda, president for the Caribbean and Latin America region at Amdocs. "Building on the successful partnership between Oi and Comverse, Amdocs looks forward to strengthening and expanding our relationship with Oi to help them continue to sharpen their competitive edge by delivering an unparalleled customer experience in the Brazilian marketplace."

    Supporting Resources

    About Oi

    Oi, a convergent service pioneer in Brazil, offers local and long-distance landline telephony, mobile telephony, broadband internet access, pay TV and the country's largest wi-fi network. Oi has a nationwide presence and the greatest network penetration, reaching even the most remote regions of the country. In June 2015, the company had 73 million revenue generating units (RGUs), 48 million of which in the Personal Mobility segment, 17 million in the Residential segment and 7.8 million in the SME/Corporate segment. Oi was included in the Exchange's Carbon Efficient Index (ICO2) for the fifth consecutive year and has been part of the Dow Jones Sustainability Emerging Markets Index since 2013. Through its social responsibility institute Oi Futuro, Oi supports projects in the educational, sustainability, sporting and cultural areas through incentive laws, with the aim of democratizing access to knowledge in order to promote and accelerate human development. Oi is one of Brazil's leading cultural sponsors and creates opportunities for projects in all regions of the country. For further information, please go to: www.oi.com.br, www.oi.com.br/ri and www.oifuturo.org.br.

    About Amdocs

    Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.

    Amdocs: Embrace Challenge, Experience Success.

    For more information, visit Amdocs at www.amdocs.com.

    Amdocs' Forward-Looking Statement

    This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.

    CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com

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  • Telefonica Argentina Selects an Amdocs Big Data Solution to Optimize Data Management and Speed Decision-Making

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    Telefónica expands relationship with Amdocs in data management domain; operational data store provides actionable business insights to proactively manage and offer a better customer experience

    ST. LOUIS , Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Telefónica, one of the world's leading service providers with more than 329 million customers across Latin America and Europe, has selected the Amdocs operational data store solution for its operations in Argentina in order to collect, store and gain actionable business insights from their data assets. Today's announcement illustrates the widening cooperation between Telefónica and Amdocs in the data management domain, following the previous announcement of Telefónica's decision to deploy an Amdocs operational data store at its operations in Chile and Peru.

    Amdocs will implement an operational data store for Telefónica Argentina that aggregates data from numerous multi-vendor operational sources including billing, ordering, customer management, enterprise product catalog, as well as inventory management, workforce management and network trouble ticketing. Using the communications-specific Amdocs Logical Data Model (aLDM), the data store simplifies the costly and complex task of mapping the source data in Telefónica's operational systems, to provide one holistic view of the customer across Telefónica Argentina's wireless and wireline lines of business, as well as a common data dictionary and integration with Telefónica's enterprise data warehouse through a single gateway. 

    The data store gives Telefónica the ability to produce on-demand a range of operational reports and dashboards, including a range of prepackaged designs for communications-specific best practice reports, to drive faster and more informed decision-making.

    "By ensuring our business has access to critical reports and dashboards from day one of the new systems going live, this data initiative with Amdocs will allow us to proactively manage and offer a better customer experience," said Luciana Barrera, CIO of Telefónica Argentina. "This project supports our current transformation initiative in Argentina and is a key element to differentiate Telefónica by ensuring a consistent and personalized omni-channel and digital customer experience."  

    "This operational data store, pulling in data from a broad range of operational sources, will accelerate business value for Telefónica Argentina by enabling it to rapidly extract, aggregate and process data, thus gaining deep insight into its customers and their experience," said Manuel Zepeda, division president for the Caribbean and Latin America region at Amdocs. "In The New World of Customer Experience – today's era defined by rising customer expectations, rapid technology advancements and intensified competition – service providers understand that they must evolve to become even more data-driven in order to deliver a differentiating customer experience that is based on personalized and contextualized customer interactions."

    Today's announcement follows the  previously announced transformation to modernize Telefónica's business support systems in Argentina and enable a differentiated omni-channel and digital customer experience by allowing its wireline subscribers to move seamlessly between all customer interaction channels, whether self-service or agent assisted, via the Web, call center or at the retail store.

    Supporting Resources

    About Telefónica

    Telefónica is one of the largest telecommunications companies in the world in terms of market capitalization and number of customers. With its best in class mobile, fixed and broadband networks, and innovative portfolio of digital solutions, Telefónica is transforming itself into a 'Digital Telco', a company that will be even better placed to meet the needs of its customers and capture new revenue growth. More information is available at www.telefonica.com.

    About Amdocs

    Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers.  Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services.  Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.

    Amdocs: Embrace Challenge, Experience Success.

    For more information, visit Amdocs at www.amdocs.com.

    Amdocs' Forward-Looking Statement

    This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.

    CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com

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  • Ontotext presenting at LDBC Technical User Community Meeting

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    NEW YORK and SOFIA, Bulgaria, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Executives from Ontotext will be attending and presenting at the 7th Annual LDBC Technical User Community (TUC) meeting. CEO Atanas Kiryakov, CTO Marin Dimitrov and VP of US Business Operations Peio Popov will all be in attendance. Mr. Kiryakov will be presenting the status of the Semantic Publishing Benchmark, one of two benchmarks that have been developed within the Linked Data Business Council (LDBC). The presentation will cover the latest version as well as the audited results of the benchmark.

    About the TUC

    The LDBC consortium is holding its 7th Technical User Committee (TUC) meeting November 9 – 10, 2015 at IBM's Thomas J. Watson Research Center in Yorktown Heights, New York just outside of New York City. This year's conference marks the first time in its history that the TUC is meeting outside of Europe. The decision to hold the meeting in the US was made, in part, to help promote the LDBC and its standards to groups in North America. There has been growing interest in LDBC standards in North America with US-based companies IBM, Oracle, OpenLink and Neo Technologies being key members along with Ontotext and other European companies.

    Semantic Publishing Benchmark

    The Semantic Publishing Benchmark (SPB) is the most advanced benchmark ever developed for triplestores. It was developed by Ontotext and FORTH with support from OpenLink Software and is based on the data from BBC's leading dynamic semantic publishing architecture and projects. Queries and datasets in the SPB simulate a media organisation managing a catalogue of metadata for its digital assets. They are representative of those actually used by BBC in its Linked Data Management projects which back the Sport section of the website and several other projects within BBC.
    The benchmark was developed with the goal of covering all the important aspects of both performance and functionality including:

    • 100s of reads/second with 10s of update transactions/second
    • FTS and Geospatial
    • Reasoning
    • Geospatial data via DBPedia and Geonames

    Organizations interested in the SPB can feel confident in using it as a standard without fear of technology lock-in. It is a vendor neutral benchmark which is demonstrated by Ontotext and OpenLink publishing comparable results despite very different technology approaches. Additionally, the entire SPB, its data and drivers are all open and extensively documented, making it easy to customize the data and queries in order to better match concrete application scenarios.
    If organizations would like to experiment with the Semantic Publishing Benchmark, Ontotext is eager to provide support to developers. Contact us at www.ontotext.com/contact to request support.

    About Ontotext

    Launched in 2000 as part of Sirma Group, Ontotext is a leading software provider of semantic technology. Ontotext is jointly owned by Sirma, NEVEQ Capital and company employees. Headquartered in Sofia, Bulgaria, Ontotext also operates offices in London, and New York with partners around the world.

    See more at: http://ontotext.com/news/ontotext-presenting-at-ldbc-tuc/#sthash.P1xbvp94.dpuf

    CONTACT: Brad Bogle Director of Marketing Ontotext USA 703.431.7567 brad.bogle@ontotext.com

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  • GovDelivery Now Connects Government With More Than 100 Million People

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    ST. PAUL, Minn., Nov. 10, 2015 (GLOBE NEWSWIRE) -- GovDelivery, the leading provider of cloud-based solutions enhancing the citizen experience, today announced that government is now reaching over 100 million people using the GovDelivery Communications Cloud.

    "GovDelivery set out with a vision to help governments realize the potential of a connected world. Connecting our government clients with over 100 million people allows us to fulfill this vision in ways that will bring the citizen experience to a whole new level across our client base," said Scott Burns, CEO and Co-Founder of GovDelivery.  

    Over 1,000 public agencies leverage the GovDelivery Communications Cloud and Network including every federal department, organizations across all 50 states, 207 local governments, and 167 international institutions.

    Burns added, "Hitting the 100 million user mark with a widely used digital communications platform like GovDelivery is a watershed moment for the digital government ecosystem, showcasing the scale and promise of this crucially important movement that has broad support ranging from new startups to the White House and the UK Central Government."

    GovDelivery provides a secure, cloud-based communications platform for public agencies to communicate through all major digital channels: email, SMS, and social. With use cases ranging from improving public health and safety, to optimizing payments and permitting, this unprecedented network of users and governments illustrates how public service is changing in the 21st century to be faster, accessible, and focused on world-class customer service:

    • Citizens have become actively engaged in neighborhood safety by submitting crime or incident reports online.
    • Residents receive up-to-the-minute notifications about Food Standards violations, reducing the risk of food poisoning.
    • Entrepreneurs are able to register their new businesses quickly and easily online.

    "The GovDelivery Network helps us with our mission of reaching the more than 22 million Veterans across the country," said Tim Hudak, Public Affairs Specialist at the Department of Veterans Affairs. "At no extra effort on our end, we were able to create a relationship with 160K additional people. That's potentially 160K more Veterans who will be able to receive the benefits and resources they have earned."

    Given that government organizations are not competitive and often overlap and share interests, GovDelivery enables cross-agency collaboration in ways unprecedented in other sectors. When a citizen signs up to connect with one agency, the GovDelivery Network encourages the citizen to join others either geographically or topically linked. This simple, but powerful connection leads not only toward a more compelling citizen experience, but also dramatically high user growth rates for agencies.

    "Leveraging digital communications is not simply about expanding reach, it's about deepening impact and increasing results," said Bob Ainsbury, COO of GovDelivery. "When a public agency takes digital seriously, they can -- and have -- dramatically increased the ROI of their core service delivery through lower costs, better customer experience, and increased, ongoing engagement."

    With today's announcement, GovDelivery is also releasing more detailed public statistics of the Network's usage, available at GovDelivery.com/100M.

    GovDelivery Quick Facts

    • Unique Subscribers: 100,000,000 and growing!
    • Monthly Average Subscriber Growth (2015): 3,275,974
    • Messages Sent Year to Date: 6,333,650,377
    • Countries Reached: 244
    • Public Sector Clients: 1,000+

    Link to Online Press Release: http://bit.ly/100M-pr

    Link to Official Blog Post: http://bit.ly/100M-blog

    More Information: www.govdelivery.com/100M

    About GovDelivery

    Over one thousand public sector organizations use GovDelivery's, highly-secure, cloud solutions every day to enhance the citizen experience for more than 100 million people. GovDelivery offers leading solutions for managing government communications, internal and external learning, and open data. The GovDelivery Network offers a unique and impactful way for public sector organizations to work together to cross promote content and increase digital reach. Organizations using GovDelivery see higher utilization of citizen services and greater citizen engagement. GovDelivery is an Actua (Nasdaq:ACTA) company.

    • govdelivery.com
    • @govdelivery
    • facebook.com/govdelivery

    CONTACT: Media Contact: Kelsey Lund Marketing Communications Specialist Ph: 651.925.5766

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  • Alpha II One of the First to Achieve EHNAC Data Registry Accreditation

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    TALLAHASSEE, Fla., Nov. 10, 2015 (GLOBE NEWSWIRE) -- Alpha II, LLC, a leading developer of software platforms, software-as-a-service and publications that support the healthcare revenue cycle, announced today that it is one of the first organizations to achieve full accreditation with the Data Registry Accreditation Program (DRAP) from the Electronic Healthcare Network Accreditation Commission (EHNAC). EHNAC’s DRAP establishes a trust framework between stakeholders to ensure a common level of system functionality across the industry.

    As one of two beta organizations for the new program, Alpha II had the opportunity to play an integral role in shaping the program and criteria. Through the consultative review process, EHNAC evaluated Alpha II in areas of privacy, security, mandated standards and key operational functions. EHNAC assessed the organization’s health information and oversight for meeting privacy and security, HIPAA, HITECH, Omnibus Rule and ACA requirements, as well as technical performance, business processes and resource management.

    “The CMS-mandated use of Qualified Data Registries to report Clinical Quality Measures associated with Meaningful Use, PQRS, GPRO, DSRIP, HEDIS, CHIPRA, etc. spotlights the need to ensure that these entities meet the privacy and security obligations expected of all large scale handlers of protected health information,” said Lee Barrett, executive director of EHNAC. “With their newly acquired accreditation, Alpha II is raising awareness about the quality of its products and services as well as compliance with industry standards – a major accomplishment in today’s healthcare environment.”

    Alpha II offers a Physician Quality Reporting System (PQRS) Registry to successfully collect and report PQRS data – as outlined by The Centers for Medicare & Medicaid Services (CMS) – on behalf of individual providers and group practices. The Alpha II Registry is a secure, integrated, web-based solution that provides data validation for reporting and performance rates, to help ensure a practice’s outcomes and attestation requirements are met. Unlike many registries focused on certain specialties, the Alpha II Registry is able to report on all quality measures and for all specialties, through a platform of data collection, editing and submission services.

    “Our team is fully ingrained in the PQRS Program, as our team’s experience dates back to 2007 when it was only an initiative known as PQRI,” said Jan Powell, CEO of Alpha II. “We’ve built our intuitive registry with the backbone of our knowledge and the ability to become one of the pioneer organizations for the stringent standards of EHNAC’s accreditation in this area is an accomplishment we are very proud to have achieved.”

    For more information on the Alpha II PQRS Registry, please visit http://www.alphaii.com/Products/PQRS.

    About Alpha II

    Alpha II’s software platforms, software as a service products and publications support coding, compliance, claims editing and revenue analysis for healthcare professionals, clearinghouses and government entities – both directly and through software developers. Beginning with the initial receipt of patient data through the final scrutiny of the payer’s remittance advice, Alpha II empowers precision across the revenue cycle. The company’s toolsets, data content and rules engines currently plug and play with electronic health record, practice management and hospital information systems to help their customers comply with the latest policies, standards and directives.

    For more than 30 years, the Alpha II experienced healthcare professionals have worked together to gather, analyze, and interpret healthcare coding and billing rules and regulations. Additional information can be found by visiting www.alphaii.com, Twitter, LinkedIn and YouTube.

    About EHNAC

    The Electronic Healthcare Network Accreditation Commission (EHNAC) is a voluntary, self-governing standards development organization (SDO) established to develop standard criteria and accredit organizations that electronically exchange healthcare data. These entities include accountable care organizations, electronic health networks, EPCS vendors, eprescribing solution providers, financial services firms, health information exchanges, health information service providers, management service organizations, medical billers, outsourced service providers, payers, practice management system vendors and third-party administrators.

    EHNAC was founded in 1993 and is a tax-exempt 501(c)(6) nonprofit organization. Guided by peer evaluation, the EHNAC accreditation process promotes quality service, innovation, cooperation and open competition in healthcare. To learn more, visit www.ehnac.org, contact info@ehnac.org, or follow us on Twitter, LinkedIn and YouTube.

    CONTACT: Press contact:Dave AndersonAnderson Interactive678-401-2991dave@andersoni.com

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  • Tech Data Announces New Networking, Data Center and Cloud Solutions at Insiders' Exchange

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    CLEARWATER, Fla., Nov. 10, 2015 (GLOBE NEWSWIRE) -- Tech Data Corporation (NASDAQ:TECD) announced an expanded agreement with Hewlett Packard Enterprise (HPE) to offer Aruba Networks, an expanded agreement with Brocade to offer the Virtual Application Delivery (vADC) platform, a new agreement with Infinio Systems Inc. to offer their data center solutions, and new Mitel solutions available in the Tech Data Cloud Solutions Store. The announcements were made in conjunction with Tech Data's Insiders' Exchange event, being held this week at Innisbrook Resort in Palm Harbor, Fla. With a theme of "Where Data Center Meets Cloud," Insiders' Exchange offers attendees business-building training and development to enhance their cloud and data center practices.

    Details of the announcements include:

    Expands Agreement with HPE to Offer Aruba Networks

    Tech Data will be offering HPE's Aruba Networks, a leading provider of next-generation network access solutions for the mobile enterprise, to solution providers in the U.S. Aruba Networks offers sustainable, secure, and manageable solutions to meet the growing connectivity demands in the marketplace. With mobility trends continuing to transform how an organization communicates and accesses information, Aruba's software-based approach provides next-generation network access solutions to extend mobility intelligence across wired and wireless networks. This agreement allows Tech Data to offer solution providers a complete converged campus network solution.

    Expands Agreement with Brocade to Offer vADC platform

    Tech Data will now offer Brocade's vADC platform through its Advanced Infrastructure Solutions (AIS) division to solution providers in the U.S. and Canada. The Brocade vADC platform is a virtual application delivery controller (ADC) that provides scalable, secure, and elastic delivery of enterprise, cloud and e-commerce applications. vADC is built for virtual and cloud-based deployments with flexible options for the platforms, enabling simplification of rapid service deployment and automated application delivery.

    Adds Infinio Data Center Solutions to AIS offering

    Tech Data has added Infinio Systems, Inc., a leading provider of software-based storage acceleration that enables organizations to increase storage performance on the server-side, to its AIS portfolio in the U.S. Infinio provides storage solutions for resellers seeking to solve data center challenges for their customers. Infinio's unique architecture offers the efficiency of a global, content-based system, the flexibility of a content-addressable system, and fills a gap in the market for an operationally non-disruptive, software-only solution to storage performance problems.

    Adds Mitel Solutions to Tech Data Cloud Solutions Store

    Tech Data announced an expanded agreement with Mitel, a global leader in real-time business, cloud and mobile communications, to offer their suite of solutions in the Tech Data Cloud Solutions Store. As one of the world's fastest growing providers of cloud communications, Mitel offers enterprise grade voice and collaboration solutions through a recurring revenue model. Mitel provides a bridge between enterprise and mobile communications, while offering seamless integration with leading customer relationship management (CRM) vendors for a complete solution. Combined with Tech Data's team of cloud experts and its award-winning Solutions Store, Tech Data is the hub for cloud technology management, provisioning and integration.

    "Insiders' Exchange was formed to help solution providers take advantage of the fastest growing cloud and data center technology trends in the marketplace," said Marty Bauerlein, senior vice president, U.S. Sales at Tech Data. "This event, which was developed based on feedback from our partners, reflects Tech Data's continued commitment to help educate, train, and position our partners for growth and success in emerging technologies."

    Tech Data's Insiders' Exchange event features keynote speakers from leading cloud and data center-focused vendors throughout the IT channel. The business breakout sessions feature testimonials from solution providers who have positioned their businesses to take advantage of key cloud technology trends in the marketplace. Attendees at the event will also hear from Tech Data's Executive Vice President, Cloud Computing and Chief Information Officer John Tonnison about the realities and market opportunities with cybersecurity.

    To learn more about Insiders' Exchange, please contact a member of the Tech Data team at (800) 237-8931.

    About Tech Data

    Tech Data Corporation is one of the world's largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value added services enable 115,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries. Tech Data generated $27.7 billion in net sales for the fiscal year ended January 31, 2015. It is ranked No. 107 on the Fortune 500® and one of Fortune's "World's Most Admired Companies." To learn more, visit www.techdata.com, or follow us on Facebook and Twitter.

    CONTACT: MEDIA CONTACT Amanda Lee Public Relations Manager (727) 538-5803 amanda.lee@techdata.com

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  • Edgewater Board of Directors Unanimously Rejects Unsolicited Proposal From AMERI

    Published: Tuesday, November 10, 2015 | By: GlobalNewswire

    WAKEFIELD, Mass., Nov. 10, 2015 (GLOBE NEWSWIRE) -- Edgewater Technology, Inc. (NASDAQ:EDGW), a leading consulting firm that helps business leaders drive transformational change through its unique selection of business and technology services and specialized product-based solutions, today announced that its Board of Directors, in consultation with its independent financial and legal advisors, has unanimously determined that the unsolicited, all-stock proposal from AMERI Holdings, Inc. to acquire Edgewater for $8.50 per share, is grossly inadequate and not in the best interests of Edgewater's shareholders.

    "After a thorough review, the Edgewater Board believes that AMERI Holdings' proposal substantially undervalues the Company," said Edgewater Lead Independent Director Wayne Wilson. "Moreover, the Board firmly believes that Edgewater has strong standalone prospects and that continued execution of the Company's strategic plan will deliver significant long-term value to Edgewater shareholders."

    Mr. Wilson added, "The Board and management are aligned around a clear strategy, focused on building on Edgewater's unique position as a strategic and IT consultancy that specializes in delivering value-added services to clients across multiple and rapidly-evolving industries around the world. We have a strong platform in place, and continue to successfully expand and enhance our offerings through organic investment and a robust acquisition pipeline."

    Mr. Wilson concluded, "We are confident that we have the right strategy in place to deliver profitable growth and shareholder value."

    The Company also announced that it has filed preliminary consent revocation materials with the Securities and Exchange Commission in response to the preliminary consent solicitation statement filed on October 26, 2015 and amended on November 6, 2015 by Lone Star Value Investors, LP ("Lone Star") through which Lone Star and others intend to solicit shareholder consents to remove certain directors from the Board and to implement certain other proposals regarding the Company.

    Signal Hill Capital Group LLC is serving as Edgewater's financial advisor and Hinckley, Allen & Snyder LLP and Jones Day are acting as legal counsel.

    About Edgewater

    Edgewater (NASDAQ:EDGW) helps business leaders drive transformational change through its unique selection of business and technology services and specialized product-based solutions.

    Classic consulting disciplines (such as business advisory, process improvement, organizational change management, M&A due diligence, and domain expertise) are blended with technical services (such as digital transformation, technical roadmaps, data and analytics services, custom development, and system integration) to help organizations get the most out of their existing IT assets while creating new digital business models.

    Delivering both on premise and in the cloud, Edgewater partners with Oracle and Microsoft to offer Business Analytics, BI, ERP, and CRM solutions. Edgewater Ranzal, an Oracle Platinum Consulting Partner, provides Business Analytics solutions leveraging Oracle EPM, BI, and Big Data technologies. As an award-winning Microsoft partner, Edgewater Fullscope delivers Dynamics AX ERP, Business Intelligence, and CRM solutions, with a specialty in manufacturing.

    Forward-Looking Statements

    Some of the statements in this press release constitute forward-looking statements under Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements involve known and unknown risks, uncertainties and other factors that may cause results, levels of activity, growth, performance, tax consequences or achievements to be materially different from any future results, levels of activity, growth, performance, tax consequences or achievements expressed or implied by such forward-looking statements. Such factors include, among other things, those listed below, as well as those further set forth under the heading "Risk Factors" in the Company's 2014 Annual Report on Form 10-K as filed with the SEC on March 2, 2015. The forward-looking statements included in this press release are related to future events or the Company's strategies or future financial performance, including statements concerning the Company's 2015 outlook, future revenue and growth, customer spending outlook, general economic trends, IT service demand, future revenue and revenue mix, utilization, new service offerings, significant customers, competitive and strategic initiatives, growth plans, potential stock repurchases, future results, tax consequences and liquidity needs. In some cases, you can identify forward-looking statements by terminology such as "may," "should," "believe," "anticipate," "anticipated," "expectation," "continued," "future," "forward," "potential," "estimate," "estimated," "forecast," "project," "encourage," "opportunity," "goal," "objective," "could," "expect," "expected," "intend," "plan," "planned," "will," "predict," or the negative of such terms or comparable terminology. These forward-looking statements inherently involve certain risks and uncertainties, although they are based on the Company's current plans or assessments which are believed to be reasonable as of the date of this press release. Factors that may cause actual results, goals, targets or objectives to differ materially from those contemplated, projected, forecasted, estimated, anticipated, planned or budgeted in such forward-looking statements include, among others, the following possibilities: (1) failure to obtain new customers or retain significant existing customers; (2) the loss of one or more key executives and/or employees; (3) changes in industry trends, such as a decline in the demand for Enterprise Resource Planning and Enterprise Performance Management solutions, custom development and system integration services and/or declines in industry-wide information technology spending, whether on a temporary or permanent basis and/or delays by customers in initiating new projects or existing project milestones; (4) inability to execute upon growth objectives, including new services and growth in entities acquired by the Company; (5) adverse developments and volatility involving geopolitical or technology market conditions; (6) unanticipated events or the occurrence of fluctuations or variability in the matters identified under "Critical Accounting Policies" in our 2014 Annual Report on Form 10-K; (7) delays in, or the failure of, the Company's sales pipeline being converted to billable work and recorded as revenue; (8) termination by clients of their contracts with the Company or inability or unwillingness of clients to pay for the Company's services, which may impact the Company's accounting assumptions; (9) inability to recruit and retain professionals with the high level of information technology skills and experience needed to provide the Company's services; (10) failure to expand outsourcing services to generate additional revenue; (11) any changes in ownership of the Company or otherwise that would result in a limitation of the net operating loss carry forward under applicable tax laws; (12) future proxy contests could be disruptive and costly, and the possibility that activist stockholders may wage proxy contests or gain representation on or control of the Board of Directors could cause disruption and/or uncertainty to the Company's business, customer relationships and employee retention; (13) the failure of the marketplace to embrace advisory and product-based consulting services; (14) changes in the Company's utilization levels; and/or (15) pending, threatened or future legal proceedings in connection with the unsolicited, all-stock proposal from AMERI Holdings, Inc. to acquire Edgewater for $8.50 per share. In evaluating these statements, you should specifically consider various factors described above as well as the risks outlined under Part I - Item IA "Risk Factors" in the Company's 2014 Annual Report on Form 10-K filed with the SEC on March 2, 2015.

    These factors may cause the Company's actual results to differ materially from those contemplated, projected, anticipated, planned or budgeted in any such forward-looking statements. Although the Company believes that the expectations in the forward-looking statements are reasonable, the Company cannot guarantee future results, levels of activity, performance, growth, earnings per share or achievements. However, neither the Company nor any other person assumes responsibility for the accuracy and completeness of such statements. Except as otherwise required, the Company undertakes no obligation to update any of the forward-looking statements after the date of this press release to conform such statements to actual results.

    Additional Information

    In connection with the consent solicitation initiated by Lone Star Value Investors, LP, the Company will file a consent revocation statement and other documents regarding the Lone Star proposals with the SEC and will mail a consent revocation statement and a consent revocation card to each stockholder of record entitled to deliver a written consent with respect to the Lone Star proposals. STOCKHOLDERS ARE ENCOURAGED TO READ ANY CONSENT REVOCATION STATEMENT AND ANY OTHER RELEVANT DOCUMENTS FILED WITH THE SEC WHEN THEY BECOME AVAILABLE, BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. The final consent revocation statement will be mailed to stockholders. Investors and security holders will be able to obtain the documents free of charge at the SEC's website, www.sec.gov, from Edgewater at its website, www.edgewater.com, or 200 Harvard Mill Square, Suite 210, Wakefield, Massachusetts 01880, Attention: Corporate Secretary.

    Participants in Solicitation

    The Company and its directors and executive officers may be deemed to be participants in the solicitation of consent revocations in connection with the Lone Star proposals. Information concerning the Company's participants is set forth in the proxy statement, dated April 22, 2015, for its 2015 Annual Meeting of Stockholders as filed with the SEC on Schedule 14A.  Additional information regarding the interests of participants of the Company in the solicitation of consent revocations in connection with the Lone Star proposals and other relevant materials will be filed with the SEC when they become available.

    CONTACT: INVESTOR CONTACT: Edgewater Technology, Inc. Timothy R. Oakes Phone: 781-246-6984 E-mail: toakes@edgewater.com MEDIA CONTACT: Sard Verbinnen & Co Bryan Locke / Debbie Miller Phone: (312) 895-4700 E-mail: blocke@sardverb.com / dmiller@sardverb.com

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